PRIVACY POLICY
Privacy and Acceptable Use Policy Policy

Parents' Bill of Rights for Data Privacy and Security

We Commit To:

 

  • ? We will not collect, maintain, use or share Student PII beyond that needed for authorized
    educational/school purposes, or as authorized by the parent/student.
    ? We will not sell Student PII.
    ? We will not use or disclose student information collected through an educational/school
    service (whether personal information or otherwise) for behavioral targeting of advertisements to
    students.
    ? We will not build a personal profile of a student other than for supporting authorized
    educational/school purposes or as authorized by the parent/student.
    ? We will not make material changes to School Service Provider education privacy policies
    without first providing prominent notice to the users and/or account holder(s) (i.e., the
    institution/agency, or the parent/student when the information is collected directly from the
    student with student/parent consent) and allowing them choices before data is used in any
    manner inconsistent with terms they were initially provided; and not make material changes to
    other policies or practices governing the use of Student PII that are inconsistent with contractual
    requirements.
    ? We will not knowingly retain Student PII beyond the time period required to support the
    authorized educational/school purposes, or as authorized by the parent/student.
    ? We will collect, use, share, and retain Student PII only for purposes for which we were
    authorized by the educational institution/agency, teacher or the parent/student.
    ? We will disclose clearly in contracts or privacy policies, including in a manner easy for
    institutions and parents to find and understand, what types of Student PII we collect, if any, and
    the purposes for which the information we maintain is used or shared with third parties.
    ? We will support access to and correction of Student PII by the student or their authorized
    parent, either by assisting the educational institution in meeting its requirements or directly when
    the information is collected directly from the student with student/parent consent.
    ? We will maintain a comprehensive security program that is reasonably designed to protect
    the security, confidentiality, and integrity of Student PII against risks – such as unauthorized
    access or use, or unintended or inappropriate disclosure – through the use of administrative,
    technological, and physical safeguards appropriate to the sensitivity of the information.
    ? We will provide resources to support educational institutions/agencies, teachers, or
    parents/students to protect the security and privacy of Student PII while using the educational
    service.
    ? We will require that our vendors with whom Student PII is shared in order to deliver the
    educational service, if any, are obligated to follow these same commitments for the given
    Student PII.
    ? We will allow a successor entity to maintain the Student PII, in the case of our merger or
    acquisition by another entity, provided the successor entity is subject to these same
    commitments for the previously collected Student PII.
    ? We will incorporate privacy and security when developing or improving our educational
    products, tools, and services and comply with applicable laws.
    We will not collect, maintain, use or share Student PII beyond that needed for authorizededucational/school purposes, or as authorized by the parent/student.
  • We will not sell Student PII.
  • We will not use or disclose student information collected through an educational/schoolservice (whether personal information or otherwise) for behavioral targeting of advertisements tostudents.
  • We will not build a personal profile of a student other than for supporting authorizededucational/school purposes or as authorized by the parent/student.
  • We will not make material changes to School Service Provider education privacy policieswithout first providing prominent notice to the users and/or account holder(s) (i.e., theinstitution/agency, or the parent/student when the information is collected directly from thestudent with student/parent consent) and allowing them choices before data is used in anymanner inconsistent with terms they were initially provided; and not make material changes toother policies or practices governing the use of Student PII that are inconsistent with contractualrequirements.
  • We will not knowingly retain Student PII beyond the time period required to support theauthorized educational/school purposes, or as authorized by the parent/student.
  • We will collect, use, share, and retain Student PII only for purposes for which we wereauthorized by the educational institution/agency, teacher or the parent/student.
  • We will disclose clearly in contracts or privacy policies, including in a manner easy forinstitutions and parents to find and understand, what types of Student PII we collect, if any, andthe purposes for which the information we maintain is used or shared with third parties.
  • We will support access to and correction of Student PII by the student or their authorizedparent, either by assisting the educational institution in meeting its requirements or directly whenthe information is collected directly from the student with student/parent consent.
  • We will maintain a comprehensive security program that is reasonably designed to protectthe security, confidentiality, and integrity of Student PII against risks – such as unauthorizedaccess or use, or unintended or inappropriate disclosure – through the use of administrative,technological, and physical safeguards appropriate to the sensitivity of the information.
  • We will provide resources to support educational institutions/agencies, teachers, orparents/students to protect the security and privacy of Student PII while using the educationalservice.
  • We will require that our vendors with whom Student PII is shared in order to deliver theeducational service, if any, are obligated to follow these same commitments for the givenStudent PII.
  • We will allow a successor entity to maintain the Student PII, in the case of our merger oracquisition by another entity, provided the successor entity is subject to these samecommitments for the previously collected Student PII.
  • We will incorporate privacy and security when developing or improving our educationalproducts, tools, and services and comply with applicable laws.

 

Reselling

Mandarin Library Automation does not have any authorized resellers for any of our products or services, including demo versions. We do not hire, authorize or offer authorized resellers anywhere, worldwide.

A free demo version should not be sold or offered in any way, anywhere, aside from our website:  http://www.mlasolutions.com/forms/m3-free-download. Mandarin Software licensing is sold exclusively and directly through Mandarin Library Automation. 
For more information or questions concerning licensing, training or services, please contact us at automation@mlasolutions.com or 800.426.7477, Ext. 751.

Training

Mandarin Library Automation is the sole source for training related to all of our products or services, including demo versions. All trainers are MLA employees or MLA-certified consultants. 
For more information or questions concerning training, services or licensing, please contact us at automation@mlasolutions.com or 800.426.7477, Ext. 751.

Information Mandarin Gathers and Tracks

Institution Contacts may request to receive e-mail notification of recent news and updates concerning Mandarin's products, request previews of newly released products, and change the Administration options for their current accounts. For the purpose of verifying that these requests are from Institutions, Mandarin collects the following information: Institution name, contact first and last name, contact title, e-mail address, street address, city, state, zip code, country, phone number, and fax number.

In accordance with the Children's Online Privacy Protections Act of 1998, Mandarin does not knowingly collect any personal information from minors, except to respond to one-time requests.

Use of Information

Mandarin may use the Institution's information including e-mail for marketing and promotional purposes such as informing customers of product upgrades, special offers, updated information, and/or new services. Mandarin may share Institution information with our agents. In addition, Mandarin reserves the right to supply this information to an Institution's identified Internet Service Provider concerning blatant abuses or attempts to interfere with the functioning of our site.

Mandarin offers Institutions the option to request the following: (1) no longer receive marketing material by mail and (2) no longer receive marketing information by e-mail. If you would like to request removal from these lists, please e-mail custserve@mlasolutions.com and include your name, institution, state, zip code, and customer number.

Security

Mandarin uses advanced security measures in connection with the collection and the transmission of Institution information. However, Mandarin is not responsible for any breach of its security or for the actions of any third parties that may obtain any Institution information. Mandarin will promptly evaluate and address all breaches in security. 

External Linking

Mandarin may provide links to sites that we do not maintain. Mandarin is not responsible for the privacy practices or content of these sites. Institutions are responsible for the monitoring of minors after leaving the boundaries of our site. If any user should come across a link that may be considered objectionable, please contact webmaster@mlasolutions.com.